Help Center
FAQs
Frequently Asked Questions
Let’s Celebrate by Luz Terms and Conditions for Sweet Treats. Changes to your order must be made within 3 weeks of scheduled pickup. All products are weather sensitive and made with chocolate that will easily melt. Please handle with care and keep in a cool area out of direct sunlight. Let’s Celebrate by Luz is not responsible for any damage to the product once it has been picked up by customer. ***All the chocolate that is used for all the orders is packaged in a facility that process peanuts, tree nuts, seeds, wheat, eggs, milk and soy.*** There are no refunds given for any reason. Customer agrees to all conditions upon payment.
For Sweet Treats when you place an order you have the option of entering the event date, so you will pick it up that same day.
Additional Policies and FAQs
All sales are final (no refunds)
Let’s Celebrate by Luz Terms and Conditions. Most of the paper craft party decorations are items that are really fragile and need to be handled and removed from the packaging carefully and gently.
Please do not attempt to pull the tape used to secure the item or items but instead very carefully use scissors to cut the tape and remove items really careful. I do my best to package everything really good with bubble wrap and buy good quality boxes so that way your packages arrive in good shape. Please if your items arrive damaged email me at: letscelebratebyluz@yahoo.com
All Sales are Final!!!!!
For all party decor like: Gable boxes, Candy boxes, Favor boxes, Cake toppers, Cupcake toppers, banners, 3D letters, Activity Placemats, Activity Coloring Boxes with Crayola’s, Water Labels, Invitations, Pringle Chips, M&Ms and all other party decor. You can add the date that you need it by at the time of placing your order. Please if you need it a few days in advance, please add the date you want to receive it by. Also Please make sure your address is correct, double check the spelling and DO NOT FORGET TO ADD THE APARTMENT NUMBER, if you live in an apartment.